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Our testimonials policy

How we handle testimonials

What you read from our customers is real. Here's how we collect, check and publish it.

Every testimonial is from a real customer

Every testimonial on our sites comes from a real customer who bought the product it mentions.

We ask everyone, not just happy customers

We ask every customer for feedback after they've had time to use a product. We don't pay or reward anyone for a testimonial.

We read each one before publishing

We only hold back testimonials that are offensive, include personal or confidential information, aren't about the product, or that we believe aren't genuine. We never hold one back because it's critical.

Selected testimonials are labelled

Where we choose which testimonials appear on a page, we label them as selected. We may shorten a testimonial for length, but we never change its meaning.

Your details

If you give us a testimonial, we may show it with your first name and initial, your role and a photo if you add them. You can ask us to take it down at any time. Our Privacy Policy explains how we look after your data.

Questions

Email hello@sarahlambleymarketing.com.

Last updated 2 November 2026